Administration Officer
We are seeking a dedicated Administration Officer to provide crucial admin support to our team. If you are passionate about making a real difference in people's lives and being on the frontline in a small and impactful charity, we would love to hear from you!
The role is offered on a part-time basis at 15 hours per week, ideally split over 5 days (3 hours per day) but the working pattern can be negotiated if necessary.
About the role
As our Administration Officer, you will play a vital role in the smooth day-to-day operations of our organisation. Reporting to the Director, you will be responsible for a diverse range of administrative tasks, ensuring efficiency and accuracy across our various service areas.
You'll be a central point of contact and support, working collaboratively to ensure the effective delivery of our services. You'll expertly manage referrals and information, develop positive relationships with referrers, colleagues, and service users, and handle vital office operations. Your organisational skills will also be key in supporting internal team functions, from HR processes to the coordination of meetings and training, and in maintaining efficient resource management.
To thrive in this role, you’ll bring proven experience in office administration, ideally gained within a fast-paced environment such as a small business, charity, or social enterprise. Success will require you to be highly organised, adept at managing your time and prioritising tasks effectively, all while maintaining a keen eye for detail and accuracy, even when juggling multiple responsibilities across different service areas.
Strong IT skills, including confidence using Microsoft Office, Google Workspace, and online project management tools, are essential. Beyond your technical abilities, you’ll be someone who proactively identifies and resolves issues, contributes to improving our ways of working, and supports your colleagues.
Your approachable and welcoming nature, coupled with excellent communication skills, will enable you to build positive relationships and effectively convey information about our diverse work to service users, referrers, and other stakeholders, all while being a collaborative and adaptable team player.
How to apply
Please download the full job description and person specification, and a copy of the application form. Submit your completed application form to jobs@mrsindependentliving.org by Wednesday 28 May.
If you’d like to have an informal chat about the role before applying, please email jobs@mrsindependentliving.org to arrange a call with Natalie Pink, Director.
